Mo Tech Security — Privacy Policy

Last updated: August 25, 2025

At Mo Tech Security, we are committed to protecting the privacy and security of our users, students, clients, and visitors. This Privacy Policy explains the types of information we collect, how we use and protect it, and the choices you have about your information.

Information we collect

We collect information you provide directly and information automatically collected when you use our website or services.

  • Personal information: name, email address, phone number, billing details, and other contact information you submit when enquiring, enrolling, or purchasing services.
  • Technical information: IP address, browser type and version, operating system, device identifiers, and other diagnostic data.
  • Usage information: pages visited, links clicked, form submissions, course progress, and other interactions with our site and services.
  • Cookies & similar technologies: cookies, local storage and tracking pixels to personalize and measure our services (see the Cookies section below).

How we use your information

We use information for legitimate business purposes, including:

  • To provide and operate services: deliver training, course materials, support, managed services, and other purchased or requested services.
  • To communicate: respond to inquiries, send transactional messages (order confirmations, billing notices), and share important updates about our services.
  • To improve our services: analyze usage, run diagnostics, improve user experience, and develop new features.
  • For security: detect, investigate and prevent fraud, abuse, and security incidents (including protecting accounts and infrastructure).
  • For legal compliance: to respond to legal requests and enforce our terms and policies.

Information sharing

We carefully limit access to personal information and only share it in the following situations:

  • Service providers: trusted vendors who perform services on our behalf (payment processors, hosting providers, analytics, email delivery). These providers are contractually required to protect your data.
  • Legal & safety reasons: when required by law, to respond to lawful requests by public authorities (e.g., court orders), or to protect our rights, property, or safety and that of our users.
  • Business transfers: in connection with a merger, acquisition, or sale of assets — we will notify affected users where required by law.

No sale of personal information. We do not sell your personal information to third parties for advertising or marketing. Protecting your privacy is a core commitment of ours.

Data security

We take reasonable technical and organizational measures to protect your information:

  • Encryption: we use encryption for data in transit (HTTPS) and where appropriate for data at rest.
  • Access controls: access to personal data is restricted to authorized personnel with a need to know.
  • Operational security: we maintain procedures to monitor and respond to security incidents and to keep systems up to date.

While we strive to protect your data, no method of transmission or storage is completely secure. If a security incident affecting your personal data occurs, we will follow applicable laws and notify you when required.

Cookies and tracking

We use cookies and similar technologies to operate and improve our website, to understand usage, and to deliver basic functionality. Common uses include:

  • Session management and authentication
  • Analytics and performance measurement
  • Personalization and remembering preferences

You can manage cookies via your browser settings. Blocking cookies may affect the functionality of the site.

Your rights and choices

Depending on where you live, you may have rights regarding your personal information. Common rights include:

  • Access: request a copy of personal information we hold about you.
  • Correction: request corrections to inaccurate or incomplete information.
  • Deletion: request deletion of personal information, subject to legal obligations and legitimate business needs.
  • Opt-out: opt out of marketing communications by following the unsubscribe link in emails or contacting us directly.

To exercise your rights, please contact us using the details below. We will respond in accordance with applicable law.

Data retention

We retain personal information as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary depending on the type of data and the reason for processing.

Children's privacy

Our services are not intended for children under 16. We do not knowingly collect personal information from children under 16. If you believe we have collected such information, please contact us and we will take steps to delete it.

International transfers

Mo Tech Security operates internationally. When we transfer personal data across borders we will protect it in accordance with this Privacy Policy and applicable law (for example, using contractual safeguards where required).

Changes to this policy

We may update this Privacy Policy from time to time. When we make material changes we will post the updated policy with a revised \"Last updated\" date. Your continued use of our services after those changes indicates your acceptance of the updated policy.

Contact us

If you have questions, requests, or concerns about this Privacy Policy, contact our privacy team:

Thank you for trusting Mo Tech Security. We take your privacy seriously and are here to help if you have questions about how your data is used.

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