At Mo Tech Security we prioritise protecting the confidentiality, integrity, and availability of the data and services
we operate on behalf of our customers and users. This page summarises our information security program, controls, and how you can work with us
to keep systems safe.
Our commitment
- Protect sensitive information: personal data, client data, intellectual property and operational systems.
- Maintain CIA: ensure Confidentiality, Integrity, and Availability across our services and platforms.
- Regulatory compliance: meet applicable laws, contractual obligations, and industry best practices.
Information security measures
We apply multiple layers of technical, administrative, and physical controls, including but not limited to:
- Encryption: Transport-layer security (HTTPS/TLS) for data in transit and encryption-at-rest for sensitive storage where appropriate.
- Access controls: Role-based access, least privilege, multi-factor authentication for admin and privileged accounts.
- Network & perimeter protections: Firewalls, IDS/IPS, segmented networks, and secure VPN access for management traffic.
- Endpoint & host security: Hardened baselines, endpoint protection, and patch management for servers and workstations.
- Logging & monitoring: Centralised logging, alerting, and 24/7 monitoring by our security operations team (SOC) for suspicious activity.
- Backup & recovery: Regular encrypted backups, retention policies, and tested recovery procedures to minimise downtime and data loss.
- Vulnerability management: Regular scanning, prioritised remediation, and scheduled third-party penetration tests.
- Change & configuration management: Controlled change processes, infrastructure as code, and configuration drift detection.
Risk assessments & audits
We run periodic risk assessments and security audits to identify and reduce exposure. These include:
- Internal security reviews and architecture threat modelling.
- Regular vulnerability scans and remediation tracking.
- Third-party penetration tests and independent audits where applicable.
- Compliance mappings for customer contracts and regulatory requirements.
Incident response & business continuity
We maintain documented incident response and business continuity plans that include:
- Detection, containment, eradication, and recovery playbooks for security incidents.
- Escalation procedures and stakeholder notifications (customers, regulators, partners) as required.
- Regular tabletop exercises and lessons-learned reviews to improve readiness.
Security team & roles
Our security team is responsible for protecting systems and responding to threats. Key functions include:
- SOC / Monitoring: continuous alerting and incident triage.
- Security engineering: design and implementation of secure systems and automation.
- Risk & compliance: regulatory mapping, policy ownership, and audit readiness.
- DevSecOps: embed security into CI/CD, code review, and deployment pipelines.
Third parties & supply chain
We carefully vet third-party vendors and require contractual safeguards. Vendor security assessments, contractual confidentiality clauses, and minimal data-sharing principles are applied before integrating services.
Secure development & testing
Security is integrated into our development lifecycle:
- Secure coding standards and automated static analysis in CI pipelines.
- Automated dependency scanning and secret-detection tools.
- Role-based code reviews and environment separation for dev/test/production.
Training & awareness
We run ongoing training for employees and contractors covering secure practices, phishing awareness, incident reporting, and data handling policies to ensure human controls match technical ones.
Vulnerability disclosure & reporting
If you discover a vulnerability or security issue in our services, please report it responsibly. Provide as much detail as possible (steps to reproduce, timestamps, IPs, and any logs). Our preferred contacts:
Please do not publicly disclose vulnerabilities before we have had a reasonable opportunity to investigate and remediate. We will acknowledge reports promptly and coordinate remediation and disclosure timelines when appropriate.
Customer responsibilities
Customers and users also play a role in maintaining security. Typical responsibilities include:
- Secure account credentials and enable MFA where available.
- Keep client-managed systems patched and configured using secure baselines.
- Follow recommended architecture and access patterns provided by our engineers.
- Report suspected compromises or suspicious behaviours to our security team immediately.
Compliance & certifications
We aim to align with relevant industry standards and frameworks. For specific compliance evidence (audit summaries, SOC reports, or whitepapers) available to customers under NDA, please contact our security team at security@motechsecurity.com.
Questions & contact
If you have questions about our information security practices, would like to request evidence for compliance, or need to report an incident, contact us:
Thank you for trusting Mo Tech Security. We continuously invest in people, processes, and technology to keep your data and systems secure.